12/13/2011

From Turnover to Teamwork: How to Build and Retain a Customer-Oriented Foodservice Staff Review

From Turnover to Teamwork: How to Build and Retain a Customer-Oriented Foodservice Staff
Average Reviews:

(More customer reviews)
This is book is a winner. For those of you restaurant managers battling high turnover (as most of us are!), this book will open your eyes to how your staff perceives you and your management style.
Full of practical advice on how to hire the right people in the first place, how to develop and motivate the staff you have, and how to improve morale and employee loyalty, this book will inspire you to get to work and starting turning things around!

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Deals with staff turnover, a major cost factor in the hospitality industry. Takes a common-sense approach to why people leave and what can be done about it. Treats such issues as rapport between staff and management, training, salary structure and wages, incentives, performance reviews and disciplinary procedures.

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