Ultimate Service: The Complete Handbook to the World of the Concierge Review

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(More customer reviews)I am a hotel Concierge, I love my job and I love to share with others exactly what it is that I do. Sometimes that is easier said than done. Thats where Holy's book comes in handy. I have also used it as a training tool and for my own inspiration.

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The complete handbook for the world of the concierge. This book was written from first hand experience and addresses all situations involving a hotel concierge from the philosophy to the the paper clips. It is a comprehensive guide to the hotel concierge. It can be used as a textbook or for training purposes as it has lesson plans and workshhets included.

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In the Maine Woods: An Insider's Guide to Traditional Maine Sporting Camps Review

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(More customer reviews)since I used to work in a Maine sporting camp this was a trip down memory lane!

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For those who dream of finding a cabin in the woods or a place to get away from it all, this book--a guidebook to 77 rustic resorts all across Maine--will open up a whole new world. Unique to Maine, and part of a 150-year-old tradition, Maine sporting camps are typically family-owned affairs with a central dining lodge serving home-cooked meals, and individual rental cabins set along a lakeshore. Scattered throughout the state, no two camps are exactly alike: some are easily accessible and offer a full range of outdoor activities for families; others are deep in the Maine woods and ideal for a fishing retreat. This guide, full of factual details and stories, is a much-needed resource on these increasingly popular wilderness hideaways. Activities available at the sporting camps include fishing, hunting, boating, hiking, cross-country skiing, snowmobiling, birding, and moose-watching. Many of the camps are open year-round. At-a-glance headings describe how to get there, what to bring, rates, and a description of the facilities and accommodations. The author's interviews with sporting camp owners add history, humor, and a full portrait of a unique and much-loved way of life.

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