Average Reviews:
(More customer reviews)While this comprehensive history of the American hotel surely will become required reading for students in hospitality programs, it is not the sort of history of hotel management and technology that one might expect of a text book in this field. Rather, this seems to be the "American Studies" genre, primarily concerned with viewing the hotel as a phenomenon in a larger cultural context of the place and times.
While more attention to management practices and technology might have enriched the book, it serves a sufficient purpose as cultural history. The author clearly has done much homework, searching local newspapers across the nation for anacdotes about hotels. Naturally, what was reported was not behind-the-scenes hotel operation, but what would interest the public--the "front of the house" events.
All of us who have favorite historic hotels and their histories will regret that much has been missed, but considering the vast scope of his subject, the author has done a superb job.
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